Sunday, December 4, 2011

The Great Finger-Cross of 2011

So this week, Re-Bath is coming in to re-do our bathroom and I am freaking out

Not in the least because I am paying an exorbitant amount of money in an already tightly budgeted atmosphere to get this done, but mostly because I am nervous about ending up with some shoddily assembled room that looks like it consists of rubber and plastic.  

I felt at home with the sales guy because he had a very prominent Philly accent and was very vocal about what choices he felt would be bad ideas when he came over to design the concept.  However, as is typical - I haven't dealt with the sales guy since and have heard mostly from a guy named "Brad" who seems to have very little time for his customers who have already paid 1/3 of the price and signed a legally binding agreement that can't be backed out of.  Which I now realize is the genius of Re-Bath - because they custom-make all their materials, they are within their rights to tell you that you're not getting out of it.  At the very least you're going to pay for all the stuff they've built for you - so you might as well go through with the rest of it too.  There's no changing your mind, in other words; and this makes sense to you when you are in the throes of designing the bathroom of your dreams. 

So I'm told they're in on Monday morning and out by Friday afternoon, which is very appealing.  So on Friday I called over there to find out what time I should expect them on Monday morning - because I'm going to stick around until they get here so I can show them where the water valve is, etc.  The first answer I get is "I don't know, call back at 10 when Brad is here.".  So I wait until 2 and call back and get Jeff, the elusive salesman.  He tells me between 7 and 8, which works well because I"m a workaholic and want to get to work.  Then Brad calls me at about 4 to find out if it's okay if the guys come at noon.  Already I am unimpressed.

So I said, no it's not okay.  Both my husband and I planned our entire schedules around this and we can't change them now.  And he says "oh okay, then we'll see you around 8" just as easy as pie and gets off the phone.  Which makes me wonder, what the hell was the issue that made you want to send your guys in to work in the middle of the damn day?  How much work can they possibly get done between noon and five?  Are they even going to stay until five?  I might come home early on Monday just to see if they're still here.   Or heck, I might still be here waiting for them to show up.

So, yeah.  I'm worried. 

Also I should note that since my husband oversees most of the construction work at Fort Hood, Re-Bath should also be worried.  If one thing makes me feel any better, it's that he is an even bigger stickler for perfection than I am and he is much less nice.

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